I don’t even write reviews but today i just had to. I walked in there and mind you it wasn’t even busy. But i walked up there and the lady whom placed my order poor customer service. She chewing the gum while taking my order and her customer service her responses was poor. Then as we were leaving another employee on the way out tells my homegirl “and you have a good day” but in a snarky way. This wingstop need better employees.
The website says this store is open until 1:00 am. We walked in at 12:13 to place a simple order. It was a 5 minute debacle between the employees if they were even going to take our order. Between the yelling of the employees, the loud music and the party aroma inside the restaurant, if we hadn’t been so hungry, we would have probably just left.
After the 3 person meeting, they decided that we could place our order. 2 orders of boneless wing combo and 2 drinks. The boneless wings were swimming in bbq sauce. No forks, no knives no napkins. The inside of the restaurant had such a strong Oder of marijuana it was hard to breathe. There were what appeared to be “friends” of the workers hanging out and leaning on the counter eating food. All of the chairs were placed on top of the tables with nowhere to set.
We ended up taking out food and eating in our vehicle.
This was my first experience with a wingstop and I must say, I wasn’t impressed and actually have no desire to ever return.
Mediocre Frozen chicken strips, mediocre frozen fries and no ice for the drinks. Rude unprofessional employees, dirty store.
I can’t imagine this location will get much repeat business.
Listed below is the response from the "owner." As you read all of the reviews, the only thing that changes is the name of the person to whom its written.
A generic canned response clearly from someone that doesn't care about improving customer experiences.
The fries are always good, but unfortunately the wings missed the mark this time. They were very light in color and seemed undercooked for my preference. I would suggest using a consistent timer so the wings come out golden brown and fully cooked every time.
I also specifically asked for extra garlic Parmesan seasoning because the wings can be pretty flavorless without enough seasoning, but unfortunately, the extra seasoning wasn’t added. The garlic Parmesan recipe could definitely use more flavor overall.
The brownie was soft and fresh, but I personally didn’t care for the flavor of the recipe. Overall, I think a little more consistency with the wings and seasoning would make a big difference.
TB
Timothy Balkaran
Aug 10, 2026
Every single time i come to this Wingstop, my order is either wrong, missing several items, or missing my customizations (like lemon pepper seasoning). When you get inside the staff is extremely careless. They literally smoke their vapes right in front of us. My last order was missing 5 wings. I had to wait 25 more minutes for 5 wings while i watched one of the staff smoke their vape in the kitchen. Horrible place. Tried giving it a few chances in between a few months hoping things would improve. Shame, the other nearby local Wingstop has never given me an issue. Yet.
DA
Diana Alizadeh
Aug 10, 2026
I am extremely disappointed with Wingstop. This is not the first time I’ve had an issue with this location forgetting items from my order, and it continues to happen over and over again with no real resolution.
This time, HALF of my wing order was missing from my bag. I paid full price for my entire order, so I expect to receive everything I paid for. I called the store immediately to explain what happened and was told they would remake the missing wings. Now I’m being told it will take approximately 45 MINUTES just to remake the wings that should have been included in my order in the first place.
Mistakes happen, but when the same location repeatedly forgets items and then makes the customer wait nearly another hour for the mistake to be corrected, it becomes unacceptable. Customers should not have to constantly check every single item in their bag because the store cannot consistently fulfill orders correctly.
At this point, I would like someone from Wingstop Corporate or upper management to contact me directly regarding this experience. I am paying full price for my food, yet repeatedly leaving with missing items and having to spend additional time getting the store’s mistakes corrected. This needs to be addressed.