Cedric from Allstate not only had patience, perseverance, knowledge, and advice when it came to assisting with changing my plan to better accommodate my needs, but he also took the time to assist me with a personal issue. His words of wisdom, necessary feedback, advice, actual concern, interest, and desire to know the outcome helped me continue to do push myself to fight for what was in my best interest. The day he called was perfect timing to give me the push I needed when I felt like giving up. I will update him with the outcome of my current situation in the near future. Thank you, Cedric.