Stop at the wings stop for a quick meal out in Wilmington and i and some of the best service I ever at the wings stop Chester Isiah shantae dhya
HJ
Helen Jones
Sep 25, 2026
I went in there to get some wing very disrespect and rude I walked in and the manager said oh u pick up I said no im order she says we are close im think to my self there still customer there and u say there close at 4 pm I like a head up to do something
WK
William Kong
Sep 10, 2026
I normally don't do these reviews because I've never had such an atrocious experience, not even at a 1-star restaurant in a sus location. I ordered food on the app at 425pm-ish and was told it would be ready by like 4:43pm. I arrived at the store around 455pm and saw my name on the board as "ready"; the app also confirmed the order was ready. I went up to the front counter and asked about the order and was told that the order actually was not ready because the fries weren't ready. I said okay, fine, it was busy, so honest mistake. I waited for approximately 45 minutes before asking about the order again and the guy says he doesn't know anything about the order and asked if it was on the board. Shocked, I told him about what he said earlier, and he was dumbfounded. This dude must be a professional Gaslighter. At this point I'm very frustrated because I am trying to bring home food to two young children who are starving probably. I decided to maybe cut my losses there and go order food from the Wawa nearby. I started to drive away but I wanted to get a refund by talking to somebody. I walked back into the store to ask about it, then the same person said "They are working on your order now". I literally was so confused and pissed at this point. I decided to wait another 5 minutes...then another 5. I decided, this isn't worth it. I asked for the manager although I really don't try to be a 'Karen'. Whoever I asked said they were the manager. I explained the predicament, and they did nothing to help. I asked if I can get a refund and if there's some sort of corporate for me to call to explain this situation and they said it's all online and basically kept pushing for me to leave. I don't expect to be pampered as a customer, but I at least expect for things to be 'right'. I asked is the order even being worked on and they basically told me no so I left without any food.
I've never had a restaurant, even a chain restaurant, give such an awful experience. Even McDonalds in shady areas end up making it right!!!!
Thank you for reading my story. My recommendation is NEVER EVER go to this location or risk being treated similarly.
LS
Lightning “J” Swift
Aug 31, 2026
One of the best WingStop’s I’ve been to. The food is always good and the fries are the best honestly. The service there is amazing and great workers too. Just recently, my wife placed an order incorrectly, and Damian helped fix it right away with no hassle. I truly appreciate it and he seemed to be showing the new guy pretty well. Great guy honestly. Kind, and helpful. The best qualities for an employee in my opinion. Give that man a raise
EL
Erica Lockwood
Aug 26, 2026
Walked in stood there for atleast 5min while workers laughed and conversed. No greeting, no service. A white man walks in after me & immediately greeted by multiple workers asked if he’s picking up or ordering… it’s always “us” tho. Black ppl do better. Seriously. Hot mess, the entire staff.