The UPS Store

Reviews

• JH

  John Harris

  5 days ago
  4.0
  The staff is courteous and helpful, but honestly it would be beneficial if another location would open up in Ocean View. The wait times are long, and I understand the need for patience, but it seems there's never a good time you can count on getting in and out quickly. I have back problems and I really can't stand for long periods of time. Again, nothing against the staff, but maybe it's time for another location in Ocean View.
• DM

  Drue Miles

  Apr 23, 2026
  1.0
  Every single time I go into this UPS store, they act like it’s the first time they have ever shipped something from my company. I ship things every single week with UPS. Somehow, this store still has no concept of what they’re doing. Today, they were out of boxes. It is Thursday. They now do not open until Monday. They close the store early today for that reason. The box issue Is probably not their fault. However, shenanigans like this is common for this store. If you have a label to ship, and they are at the inconvenience of printing it for you, expect lots of eye rolling, as if it is a chore for me to ask someone to do their job. Go to Rehoboth or the authorized UPS store in Millsboro. They seem to know how to put something in a box consistently.
• LF

  Lizeth Flores

  Apr 12, 2026
  1.0
  Rude. The gentleman had zero customer service.
• JQ

  John Quinn

  Mar 31, 2026
  5.0
  Easy to drop off return Amazon packages.
• SW

  Savannah Wolfe

  Mar 20, 2026
  1.0
  This Ocean View Delaware location must be only interested in hiring complete jerks. I've been coming here for the last two years and they all talk to you like you're a complete idiot. They have zero patience or customer service skills. They make you feel like an inconvenience and can't bother to help anyone. They are completely miserable and seem to hate their job and people. Whoever does the hiring must attract miserable employees. No one smiles or says hello or even make contact! They just tell you what you did wrong rudely. I am stuck going here because the next nearest location is 40 minutes from my house. They are ruining UPS reputation. The delivery drivers are amazing but the store front customer service is absolutely terrible!!!