VS
Vaibhavi Shah
Aug 18, 2026
Service big ZERO. Lady being manager tamy doesn’t know how to treat customers. The moment we entered she started shouting. We placed a first pick up order for my parents which was BOGO offer and till we were placing it the guy who was supposed to make it told me to give my order first so that he can start making unaware that he doesn’t know I’m placing another BOGO Order and the moment I placed an order with my phone and my husbands order she said get out as that was not policy. We apologized and paid full amount for that sub and placed another BOGO order for my husband so we paid 8.79 $ twice and 12.49$ ( 2 BOGO and 1 full sub regular price cz of my mistake )
The moment I gave another BOGO of my husband and she told us to get out again and started abusing us and blaming us and literally shouting on us and kicked us out. On top of it she tricked us by stealing our money for not giving us our money back
This is my third visit, and unfortunately the third time I've had a poor experience.
My wife has been dealing with some serious health issues and is diabetic. Today her blood sugar was getting low and she needed to eat something quickly. We chose Subway because it's close and offered a healthier option than other fast food nearby.
It was pouring rain, so I pulled up directly in front of the building with my hazards on. I was not blocking traffic or other customers and I stayed in the vehicle. My wife went inside to order.
While she was ordering, an employee told her she would not make her sandwich until the car was moved. My wife explained the situation and began texting me to move, but the employee still refused to prepare her food. So we left.
Because her sugar was low, we had to find another option quickly and went to the deli down the street instead, where I could also park out front so she didn't have to walk far in the rain.
I have also observed similar treatment toward other customers on previous visits.
She came in politely, with no attitude or hostility, just wanting to purchase a meal. Given the circumstances and the consistent pattern of service I've experienced and seen reflected in other reviews, we will not be returning.
So I just walked in there and it’s pouring down rain. My husband dropped my son and I off so we wouldn’t get soaking wet. I start ordering and the manager says “I’m not going to make your sandwich until your car is parked”. I get my phone out to text my husband to park but continue to order my meals and the manager repeats “We won’t make your sandwich until he parks”. Absolutely rude. Never heard of customer service?
To be fair, I walked in right before they closed, but I asked if it was ok to order and was told yes. I then proceeded to be yelled at about walking on the freshly mopped floor and I apologized. Then the lady working behind the counter barked at me again for ordering at the wrong spot. She was so rude I didn’t say a word and simply walked out. This is my second time coming here and the first time was a similar experience. I will never be coming back. I hope she fixes her attitude because it is just god awful.
JD
John L. Davis
Jun 25, 2026
Subway has never changed, only the portion size has diminished.
I just ordered a 6 inch sub and I was handed a wrapped up sandwich. It looked like a regular size hotdog from Wawa. The classic Italian cold cut that I ordered said it came with three different meats. That’s what they meant. Three different slices of turkey based cold cut meat. Thank God for onions or that would be no taste at all. The bread was supposedly Italian. It tasted like white bread with no crust.
At least the woman behind the counter was very responsive and attentive and wanted to make sure that I got everything I needed but wow, there was not much she had to work with