BV
Botanical Valley
3 days ago
They have ROACHES crawling on the walls. I seen one crawling beneath the menu right after picking up my order smh
Order here and they didn’t have my food, instead someone else picked up my food and left with it. Terrible. Oh and nothing got done about it
AH
Ashley Howard
Oct 5, 2026
I love the vibe at Wing Stop. Their customer service and how the go above and beyond. My Favorite one to go to is on Riggs Rd NE
TN
Thuan Nguyen
Sep 17, 2026
It’s understaff, ownership needs to take better care of their employees. The Food took forever to make, then they delivered the wrong order too. I had to literally drive to their store just to get a refund, app doesnt have a refund or report quality issue problem. One guy was really helpful, this restaurant operation has problems for a long time nke
Extremely disappointed with the customer service at this location. I ordered through the Wingstop app, and although my order showed as delivered, I never received it. When I called for assistance, the young lady who answered was rude, dismissive, and extremely unprofessional. She told me my order “may have been stolen,” said a manager would issue a refund, and then hung up before I could even ask a follow-up question.
I called back several times with no answer, and eventually the phone appeared to be taken off the hook. I was staying at a hotel and actually had to leave and drive to the restaurant just to get the situation addressed in person.
To make matters worse, it has now been OVER 7 DAYS and I STILL have not received the refund I was promised. A missing order is frustrating enough, but being treated disrespectfully, ignored, forced to visit the restaurant in person, and then still not receiving my money back is completely unacceptable. Management seriously needs to address the customer service and accountability at this location.