The UPS Store

Reviews

• IH

  Ivanna Hidalgo

  6 days ago
  5.0
  Staff at this UPS is always so helpful and friendly. Prefer this location a million times.
• KM

  Kevin McClease

  Jun 5, 2026
  5.0
  Went to drop off a package on my lunch break. The 2 ladies at the desk were very friendly and helpful. Made the experience very pleasant.
• EM

  Elena M

  Jun 2, 2026
  2.0
  It costs nothing to be nice, or at least not be so rude. I took my package and walked out.
• AA

  Areej Ahmed

  May 26, 2026
  1.0
  Very disappointing experience at this UPS Store. The employee with long black hair and arm tattoos first told me I could not receive my package because my passport and green card were not enough since they didn’t show my address. When I tried to ask questions or show my tracking information, she kept interrupting me and would not let me explain. Then I was told the package was probably not even at this UPS location and that I must have the wrong store. When another employee — a man wearing a durag — tried to help me and explain the situation, she repeatedly interrupted him and dismissed me from the line in a very rude and unprofessional way. The older employee with gray hair also spoke to me disrespectfully and told me not to ask questions because she was “talking to her coworker.” In the end, the male employee found my package, explained the actual issue properly, and helped me receive it after paying the required fee. So clearly there WAS a solution from the beginning. The problem was not the package — it was the rude attitude, conflicting information, and complete lack of professionalism.
• EL

  Edward Logan

  May 12, 2026
  5.0
  Consistently outstanding service.