I went today after having not been for 6.5 years. Was told only the veggies listed under the sub I ordered could go on it and that extra pickles were 4 pickles and that I couldn’t get more lettuce than the little amount on there. And would have to pay full price for a different sub since I wanted veggies not listed under the $3.99 cold cut combo (hasn’t happened at any other subway I’ve been to in DC). Nothing more. This happened 6.5 years ago - I figured it got better. This time, I looked at the employee and told him I wouldn’t be paying, turned around, and walked out. 0/10 do not recommend this subway.
DB
Daniel Berquist
Jun 5, 2026
1.0
Worst customer service ever.I went in there bought something and used the bathroom and then I had to use the bathroom again.Before I left, and he had a problem with that.And said, I couldn't use the bathroom because they're gonna close in forty minutes. Terrible. And he gave me an attitude smh
NF
Nnamdi Felix-Ugorji
May 28, 2026
5.0
Wonderful workers, they make my experience 10/10. Love coming here and seeing the smile on their faces!
AB
Alex Bowman
May 28, 2026
1.0
Refused to let me get more than three toppings and when I asked why they did not explain anything to me, even though the guest in front of me got multiple toppings and extra. They then proceeded to deny me using my gift card in person. If I could give zero stars I would!
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