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Charlee Hargraves
Sep 14, 2026
Every single time that I visit the Subway on Alabama, Ave, all of the employees, except ONE are never pleasant. They don't greet customers hello or bid them farewell. They NEVER thank their customers. I greet each with a smile each time that enter, they have no interest in greeting their customers and they intentionally make this very clear. They always appear as though they hate for customers to enter. I know for absolute certain, that young people in this day and age are unfortunately, very loud, extremely disrespectful, and unruly. I take this into consideration when I enter, striving to give them the benefit of the doubt. I know that it's possible that a group of young people could have possibly left the store before me, and maybe I'm just receiving the aftermath. However, this can't be the case each and every time. As a matter of fact, it doesn't matter if I come early afternoon, or the beginning of the evening, it doesn't matter the time, I've actually never seen a large group of young ones in their store. I've never seen any young people giving them any trouble at all. I'm a regular, to see me on a regular basis and consistently treat me and other customers in this way, is very disturbing. They act as though they're doing us a favor and that supporting their store is not of importance nor a need for them. They look angry and sound angry all the time. Making it clear, that they merely want us to hurry and get out. They're not friendly or welcoming. They demonstrate no appreciation whatsoever for their customers. If they don't want to service us, they should move to another location. Their blatant lack of concern for the manner in which they treat their customers is troubling. I asked one of them, in a respectful manner, "sir, why are you always mad?" I have no idea what his response was. He very quickly rolled off something and immediately followed up with, "do you want chips?" I received that as just another confirmmation that he couldn't care less about how he treats me or what I think of it. He basically just wanted me to shut up and complete my order. I visited again a week later, walked in and spoke, as normal... different employee: "What's your order?" I said again, "Hello" but he repeated what he said! Making it clear that he wasn't going to greet me.😲🤷 After giving me my sandwich, he said nothing at all, though I said, "Thank you." I sincerely didn't have an attitude either. Though I'm sick of the mistreatment, I still strive hard to be kind, I have no desire to act as they do. I thanked him, and he walked away like I was a fly that merely annoyed him. ONE of their employees who helped me one time, was so nice, so friendly, gave me a pretty smile and was so pleasant. I haven't seen him anymore since. He's the darker skin tone one (in comparison to the others). He actually looks african american, but I doubt he is. I think they're all Muslims, I'm not sure. Please excuse my ignorance.
I keep giving them the benefit of my many doubts, trying very hard not to think that they could possibly merely be disgusted that they are in a primarily black neighborhood. It's getting very hard to think otherwise, though. The tip request on their cash register would actually be humorous if it wasn't so offensive. How dare they entertain the thought that they're going to receive a tip. They should never expect a tip. Never.