Don’t drop off here. They charge an additional weight based fee that isn’t mentioned anywhere on their website (even if you already have a prepaid )
Achmed is a total life saver. We often send equipment to this hotel and our clients forget to apply the return labels and he either helps us get them on or execute a return to sender. Totally someone on that location you can rely on and should ask for!!
The security of the Hotel and service of FEDEX staff helped us a lot.
We were just first day of visiting DC from abroad, so not sure about safe area around, and having poor English skills.
They helped us packing and shipping very kindly.
The package was arrived and handled just fine till the end.
Even we had to pay the addition, we needed them.
Thank you.
TT
Tom Tisdale
Aug 21, 2026
They have a scam running here, be aware
After you’ve already purchased your shipping label and are dropping off your package, only at this location, they surprise you with a local additional significant drop-off fee
I find this illegal and unethical and would like to report to FedEx, but can’t figure out how for I purchased a product from FedEx and then after, when I go to complete the purchase, they hit you with these hidden fees specific to the store
The next-store I went to does not charge so it’s a scam at this store
When I talked to the hotel employee about this, he expressed the discussed and that this complaint is just about daily and that the hotel manager is in on it also
On top of it, when I asked to talk to a manager, the desk clerk named Leland and the manager were both extraordinarily rude, abrupt, uncooperative, and truly need a class in customer service
Stay away from- scam. Please fedex pay attention.
Extra drop off fee at this FedEx station, wth! Don’t put a FedEx in a Hyatt if you can’t afford it