DB
Daisy Brown
Sep 22, 2026
I cannot rave enough about how amazing Mariah is!! She was so kind and accommodating. I called early in the morning requesting a rush job on some high grade posters for a company event, and she made sure to get it done even with the extremely tight timeline. Grace and Kevin were also incredibly helpful and did a fantastic job helping with production. My posters came out perfect. Thank you all for the team effort!
LL
luciana loyola
Aug 9, 2026
Mind you they have a $4 fee to use their packing tape , yes use the and $4 convenience fee (for location purposes?) I had to send an envelope ….i said I wasn’t planning on paying that and the lady said she had to rip the tape off my envelope because quote “we charge for everything here”.
JC
Joseph Cappelletti
Jul 1, 2026
Website says it opens at 7 am. On the door it says 8 am. Still closed at 8:10 am
GS
Gerhard Schroter
Jun 26, 2026
Would this negative stars if that were an option. Absolutely atrocious customer service and horrible not my job attitude by the staff.
JZ
Jessica Zhang
May 20, 2026
I had a package shipped to this FedEx location while staying in town for work. My company changed hotels last minute, and my attempt to redirect the package didn’t go through, so I came here with the delivery photo since this was the original address. I quickly explained the situation but was immediately met with hostility and repeatedly told in a raised voice, “that picture is not here,” without anyone checking the system. I’m pretty quiet and non-confrontational, so the interaction felt unnecessarily intimidating. There was no line or other customers, just me and the one staff member, which made the reaction feel even more out of place. After insisting they look it up, and surpriseeee, my package was there. I’d seen the $10 handling fee mentioned in reviews, so I quietly paid it for the privilege of being snapped at.
The staff did apologize for the miscommunication as I was leaving, but the bigger issue was the tone and handling of the situation. Overall, something that could’ve taken seconds with a quick system check turned into my worst experience while visiting DC.