Advance Auto Parts

Reseñas

• AV

  Amanda Velez

  Mar 10, 2026
  1.0
  I had a very disappointing experience at the wolcott st Advance Auto Parts due to the behavior of the store manager. The manager named Ken was extremely unprofessional and dismissive when I asked for help. Instead of trying to assist or answer questions, he acted annoyed and spoke in a rude tone and treated me like i didnt know what i was talking about. He came off as very sexist. Customer service should be a priority, especially from someone in a management position, but this manager set a poor example for the rest of the staff. The interaction made the environment feel uncomfortable and unwelcoming. When customers come into a store looking for help with automotive issues, they should be treated with patience and respect. I hope Advance Auto Parts addresses this kind of behavior, because it reflects poorly on the store and the company as a whole. I would think twice before returning if this is the level of professionalism being shown by management.
• NF

  Natasha Felix

  Mar 9, 2017
  4.0
  Good prices good people