FC
FRANKIE CAGE
Sep 20, 2026
For starters, this does not reflect one the one employee working. I ordered my food around 5:00 online, I normally order from Uncasville but they were not taking online orders so I ordered here. Reason I like to order online and pick up is I work a job where I deal with rude angry people all day, when not at work unless it's with friends I want minimal contact with people.
Get notification that my order is ready for pickup. Get there, and there is a line which I get popular restaurant, after a bit of a wait my food had not even been prepared.
So this franchise ownership is marking food as ready when it's not which is metric fraud but none of my buisness. But what is my buisness is the receipt paper literally getting dropped into the ingredients that are making the subs and Nachos and yeah, I am sure the inside of the machine printing receipts is sanitized and sure the receipt rolls are free of dirt. The paper went in and out of at least 4 different tubs of ingredients.
I don't blame the employee who was doing the job of 2-3 people, I blame cheap and horrible Franchise management and ownership for not properly staffing their buisness, and encouraging hitting the order ready button just to make subway corporate think they are getting food out promptly. The time my receipt says the food was picked up, ADD AN HOUR TO IT.
Only reason I did not record the food safety violation was I did not want to embarrass the employee, not his fault the ownership of the franchise encourages metric fraud and does not care about contamination of food.
XM
X.V. MMXIX.
Sep 12, 2026
Food had a fly on it and employee kept making the guys sandwich. Gross! Even after the renovation why are there so many insects crawling on the sub ingredients???
SD
Sarah Demers
Aug 14, 2026
Just left the store on 8/14/26 and 221 pm and I was going to order a turkey sub on wheat bread but the bread had blue mold.I pointed it out but the female clerk got aggressive like where.Please check the wheat bread before ordering here.
MG
Manuela Graf
Feb 5, 2023
I came in to order a sandwich for myself and my son. The manager asked what I would like, I told her I would wait until she was done doing the 5 sandwiches she was working on. She insisted i order, I started to tell her .my order but she kept asking me for extras, which I didn't want. Again I told her i would just wait for her to finish. I then told her I wanted her attention on my sandwiches as is what I'm used to. The co worker told me I could go somewhere else. I didn't think twice as both employees were rude to me. The co worker was apparently the wife of the manager and felt that she was entitled to speak to me in that manner. I went to Montville and got great service and the employee gave me undivided attention.
MP
Marie Perrin
Mar 27, 2019
The staff was quick and attentive. The store was clean and presentable.