Advance Auto Parts

Reseñas

• ME

  megan elizabeth

  Sep 4, 2026
  1.0
  Apparently one of the workers at your store is using a text now during working hours to harass me saying he’s my ex but won’t identify himself. Gave the false name bryan furge to my friends and had continued to tell us to meet him at the store so he can “beat our asses”. He is on his phone consistently through the day and repeatedly has called and texted me to the point I had to get Norwalk police involved and change my phone number. There should be an internal investigation into all the workers you hire. I am furious and left feeling harassed and unsafe. Will never be coming to this location.
• JC

  Jennifer Campbell

  Aug 19, 2026
  5.0
  I can’t say enough great things about this store, but especially about one of their employees, Lou, who helped us one night when we really needed it. My van desperately needed transmission fluid, and I had no idea how to do it. AutoZone had told me it wasn’t possible, but Lou knew exactly where the fluid needed to go. He helped me find everything I needed and, even better, took the time to show me how to fill the transmission fluid myself. And this was all at 9 PM, when pretty much everywhere else was already closed! Everyone we interacted with was so friendly, knowledgeable, and genuinely helpful. I’m so grateful we found them that night. Lou really went above and beyond to help us, and we couldn’t have been more thankful!
• SS

  Saurabh Sharma

  Aug 13, 2026
  5.0
  Good staff and nice product availability.
• ML

  MaRiaA LexAa

  Jun 24, 2026
  1.0
  I am very disappointed with the customer service I received on June 24 at approximately 9:00 am. After arriving, I waited for about 30 minutes after The Employee Flavious informed me that I would need to wait another 2 hours because there were not enough employees available to assist customers. What is most frustrating is not the wait itself, but the lack of honesty and communication from the beginning. It is sad that no one was upfront about the situation when I first arrived. A simple explanation, sincerity, or even basic customer service would have been appreciated and would have saved me a lot of time. Customers deserve to be treated with respect and given accurate information from the start. Unfortunately, that was not my experience here. I hope management addresses these issues and improves communication with customers in the future.