CM
Carrie Merfeld
Apr 14, 2026
These rankings are a reflection of the management of the store, NOT Nicole, the sole employee on staff today. Nicole was incredible and working so hard that she was beginning to feel faint. Through no fault of hers, we were there for 45 minutes. It was the height of the lunch rush and she had NO help. She had no way to shut off mobile orders even though there was a line to the door; the mobile orders kept pouring in. When we walked in the door at 12pm, she had already been waiting on her manager, who was supposed to be there at 11. She was hoping for them to arrive to help her get out of the weeds. By the time we got our sandwiches at 12:40, the manager still hadn't arrived. In that time, we watched Nicole expertly make dozens of sandwiches and salads. She didn't miss a beat. She deserves a raise, but also the respect and support of her manager. I won't support a business that doesn't treat their employees respectfully.