Water is leaking from the roof when you walk in.
I ordered a chicken sandwich and the inside was pink.
I called to ask for a refund for the sandwich only. They asked me to bring it back. I told them it was to much of a hassle to bring three kids back out of the house and come show them a sandwhich , on top of me living 20 mins away, and at this point I don’t want a replacement. I would like a refund. (I bought plenty other items as well.) They told me to send a picture of they can’t do it. They than asked how long ago did I pick it up as if the longer I took to eat it is the reason it was pink in the center. They tried to say the sauce I order. I would under stand the outside. But not the inner where the meat should be chicken white. Terrible customer service.
Friendly staff and the food was good
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Chris Reynoalds
Jul 5, 2026
Horrid customer support from Sasha
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Isidro Silverio
Jun 28, 2026
They changed me for the dipping blue cheese and ranch sauce and when I got home no sauce in the bag when you come back next day I complained about it and is like nothing.. manager don’t helped and I ordered again and because I complained they put extra salt in your fries!! never again spending my money in this place.. very poor customer service!!😞
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Weverton Schuab
Jun 7, 2026
I’ve been a customer for a while and never had a horrible experience like the one from last night. Placed an order just before 10pm. Driver picks up the order and proceed to deliver the food. Driver delivers the wrong food. I called the driver and DoorDash. Since I order the food thru the Wingstop app, DoorDash told me I had to call the store. Called the store, manager answer the phone and said will call you back I have to verify with door dash. It’s not close to 11pm. She calls back and says DoorDash will issue you a credit. I said what about my order, she said nothing she could do. I then decided to head out to grab food since I have people over. This was a nice size order, as I’m heading out the store manager calls me back and says don’t worry DoorDash is sending a driver and we will remake your order. So I decided to stay and not go out to grab food for the group. 45min later I called to check on the order and she said the driver stole the food and she wasn’t going to remake the order. How is that the clients fault? I didn’t get my food nor my money back. Not to mention the people that came over went home hungry because Wingstop and DoorDash couldn’t figure out how to make a simple delivery.