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Mia McHatton
Sep 14, 2026
Very disappointed with the customer service during our recent visit. First off, the employee was painfully slow at making our sandwiches. On top of taking forever, she seemed to have no idea what she was doing. She started making my Cold Cut Combo with the wrong meat until I corrected her, and then she just picked a cheese for me without asking, which I also had to have her change. When it came to toppings, she was extremely stingy. She put exactly 6 black olives on my sandwich, and when I asked for more, she only added 4. My husband had the exact same issue with his toppings, and she put American cheese on his sandwich after he specifically asked for provolone and he didn't realize until we got home.
To top it off, the situation with the cookies was ridiculous. We watched another girl pull fresh cookies from the oven and give them to the guy directly in front of us. When we ordered two cookies and asked for the fresh ones, she claimed they "weren't done" and tried to hand us old ones. One of the old ones was broken, and when we told her we didn't want the broken one, she just said, "So just 1 then." I even pointed out to my husband, loud enough for her to hear, that the guy right in front of us got fresh ones from the oven, but she completely ignored it. Terrible service all around.