RS
Rebecca Swan
Sep 23, 2026
There were three employees at this store when I got there only one employee was actually working the manager and another employee were in the back just sitting around talking while customers were continuing to enter the store and not be served the food is still Subways taste the same as any other store but the service is crap
TJ
Terry Jacobson
Sep 21, 2026
Food is great. It’s just this young Lady named Hailey or Riley that is so damn insufferable. Horrible attitude, doesn’t even bother to smile or even look at you in the face and even ignored some of my requests on my sandwich. I understand that if you issues at home or something’s going on in life, but please don’t bring that shit to work 🤦🏻♂️. Your not getting paid to act all miserable, your getting paid to actually make peoples food properly. Never going back here Do better 👎
Allen at the Subway on 104th & Federal provided excellent customer service. He was friendly, professional, and made my order exactly right. The restaurant was clean, service was quick, and his positive attitude made for a great experience. Employees like Allen are the reason customers keep coming back. Highly recommend!
Coleman Jacques
CM
Charlie Mauro
Sep 10, 2026
I chose to sit and eat my order in store. Wrong choice, when another customer with a large order came in she wound up chatting with the employee present. He decided this conversation was a good place to vocalize his frustrations and disgust with DoorDash drivers that don’t speak English. He mentioned the worst part is they just hold up their phone and expect him to read it and figure out the order. That felt bad but it was worse when he said his manager mentioned he “should just slap the phone out of their hand next time they do it”. I didn’t realize this location was so blatantly racist and hateful towards members of our community just doing their jobs.
MG
Maya Gallegos
Sep 3, 2026
with an online order I placed for pickup. The order was marked as ready, so I went into the store expecting it to have been prepared. However, when I arrived, the employee informed me that he had not even started the order yet.
When he asked for my name, he was speaking very quietly, so I asked him to repeat himself because I couldn’t hear him. When I gave the wrong answer because I had not heard him clearly, he rolled his eyes and appeared visibly frustrated with me. I found his attitude unnecessary and unprofessional.
I also noticed that he was speaking rudely to another employee, who appeared to have just returned from break. As I was leaving the store, I overheard him openly complaining to a customer about how busy the store was.
Overall, the interaction felt very unwelcoming and unprofessional. I understand that employees can become overwhelmed during busy periods, but that should not be reflected in the way customers or coworkers are treated. I was especially disappointed that my order was marked as ready when it had not even been started.