AY
Avery Yearta
Aug 1, 2026
Never going here for my pregnancy cravings ever again. I ordered a BLT through the app. I stated very clearly under the order instructions tab "Please do not toast bread, and make bacon extra crispy. I'm 8 months pregnant and will throw up if the bacon is chewy." When you customize your sandwich on the app, it literally asks if you want your bread toasted or not. So not only in the notes did I write to not toast the bread, but the order itself said UNTOASTED. I also received my sandwich with soggy bacon, which ended in me throwing up. Despite the fact that I wrote that I was 8 months pregnant and will throw up if I eat anything chewy. I went back to the store and asked the lady to remake my sandwich. She was so rude to me, as if I was bugging her for asking her to fix the sandwich she messed up. I asked to make sure the bacon was crispy, and she pointed on the receipt and said "You need to say crispy bacon" and kept cutting me off when I tried pointing at the instructions that say make bacon extra crispy! I tried explaining to her that there was no option on the app to make the bacon crispy, and that's why I put it on the order instructions to make the bacon crispy! She kept cutting me off and being rude, so I gave up on trying to explain to her. Afterwards, she used a spread knife that was being used on another sandwich. It was covered in some sauce that was on the other sandwich, and she spread it into my sandwich. She realized the mistake she made and decided to just blend the sauce into my sandwich, hoping I wouldn't notice. I wish I knew her name, she was a bit older, but it was ridiculous. I was very nice and apologetic when I asked her to remake the sandwich and kept a calm tone with her while she cut me off time and time again. I'm just sad and disappointed, I really really wanted my BLT and left with an empty stomach and tears in my eyes.
SH
Santiago Hinojosa
Jul 19, 2026
La señora de edad mayor, es muy déspota, de los peores servicios que he tenido en colorado, deberían de tener un revisión al servicio al cliente, muy mal servicio, en cambio la compañera fue muy amable
KG
Kari Grosshans
Jul 13, 2026
The lady kept asking what we wanted even after we told her clearly. She tried to toast my husband's sub after he told her no and she had asked again and he said no.
ML
Mark Hill ll
May 25, 2026
The old Mexican is rude and wouldn’t let me have anything unless I paid for stuff I didn’t want. All I wanted was a tray/box. 1 slice of cheese and a cup/side of onions
ZT
Zerek Twede
Apr 29, 2026
The experience was disappointing from the moment I walked in. The employee with glasses was on her phone when I entered and continued using it while I waited, taking a couple of minutes to finish before helping me. It felt very unprofessional. The lobby was also messy, with napkins and crumbs all over the floor. The overall atmosphere was awkward and unwelcoming, like customers were an inconvenience. I don’t go to Subway often, but when I do, I expect at least basic cleanliness and service. Unfortunately, this visit just felt like a bad place to be.