AM
Allen Moffatt
Sep 7, 2026
I am painfully careful not to aggravate, or offend people as a general rule. Apparently being hard of hearing is offensive, and causes a person to be considered rude. (I wish I would have known this when the employee failed to hear Italian instead of wheat while I was ordering, because I really should have been incredibly offended.) This also causes the staff to become incredibly rude. I will make sure to include the fact that I apologetically stated that I failed to note that bacon was needed on the Club they just toasted, and intended to tip accordingly for my absentminded mistake. Boy, they made sure I didn't do that. I was then accused of being rude every time I came there when I asked why I was suddenly being treated so rudely, and genuinely needing to know what I may have done to cause this very abnormal level of rude behavior from customer service personnel. I have not been to this location in a minimum of two years, and have done nothing to build any sort of disrespect in this location. (Or, any, that I am aware of.) I do apologize for anything offensive that I may have done, but I don't believe that having to ask something to be repeated, BECAUSE I CAN'T HEAR PERFECTLY, is a reason to be so disrespected. For cameras sake, this occurred on 09/07/2026 between 1:00 & 1:30p. I truly hope that their internal issues can be resolved, and maybe learn to treat "annoying" (having to repeat) as simply that, and not as a reason to mistreat their customers.