Cricket Wireless Authorized Retailer

Reseñas

• BS

  Brian S

  4 days ago
  1.0
  Completely incompetent, deceptive practices, and zero integrity. Save your money and go elsewhere. I bought a phone here after being explicitly assured by the salesperson (Christian) that the network had "excellent service in the mountains." It had zero bars. When I brought it back less than 18 hours later to return it, the story completely changed. I even asked the salesperson to check his own phone right there in the Montrose store—he only had two bars in the middle of town, proving the coverage claims were entirely fabricated. The store manager (Zeus) and a corporate phone representative initially promised a full refund within 7 days, and I even had them write it on the receipt. Fast forward: no refund. Now, the store blames corporate, and corporate blames the store. Customer service reps (like Jose) refuse to provide employee IDs or honor the written agreement. Deceptive sales tactics and zero accountability.
• EE

  emiliom4681

  Dec 10, 2025
  1.0
  Store is never open at 10 am , like its not already late enough. Not only that , they no longer have a cricket in delta so I travel 40 miss and they can't even open when they are supposed too?? Need new better employees if this is always a problem. Not like your open at 7 or 8am. 10:09 am and no one here
• AL

  Ak47 Legend

  Jun 23, 2025
  5.0
  These guys are amazing they work really quick switch everything over properly to my new phone and got my max to watch movies and shows for free! Including calls to Mexico and Canada!
• MS

  Michael Scafidi

  Jul 7, 2023
  1.0
  This retailer stole $95 from us. They stated they could activate service for us on an eSIM. When they were unable to do so they told us that the service and activation fee were not refundable and threatened to kick us out of the store when we asked for a refund. The staff were smug about the fact that we could not get a refund.
• MD

  Maria Decker

  Apr 27, 2023
  1.0
  Cricket has the rudest staff ever. Because we were waiting outside there store for them to open and wondering Why the guy wouldn't open the door he proceeded to come outside and yell at us for no reason. Worst place and worst Staff in montrose county. They need to be shut down