Advance Auto Parts

Reseñas

• AM

  Allen McIntosh

  Sep 24, 2026
  5.0
  Will at the store on Ken Pratt is definitely 💯!
• KE

  K&R Entertainment

  Sep 19, 2026
  5.0
  The manager Will help me with the app and now I am able to use my coupon and save money I recommend this store for you auto parts need very friendly a great customer service
• BM

  Brandi Montano

  Sep 11, 2026
  5.0
  Thank you Advanced Auto Parts! William at Advanced Auto Parts was very helpful with assisting me with my battery issue. My battery was completely dead and he took the time to help me through the process of getting another battery as well as installing it for me. AMAZING SERVICE! I highly recommend this location for any auto service needs or parts! Thank you!!!
• MY

  Mark Yankelevsky

  Aug 30, 2026
  5.0
  Will is the most knowledgeable and competent manager I have met in this area. Highly recommend the Ken Pratt location
• TV

  Theo Vereecken

  Aug 24, 2026
  1.0
  Avoid this location if you expect them to honor their warranties or treat you with basic respect. I brought in a dead alternator (purchased just under 3 years ago) to use my one-time swap under their Limited Lifetime Replacement warranty. They didn't have the part in stock but promised it would arrive the next day. At the end of the next day, they had not yet called and I had to call them to confirm it had been delivered. When I finally went in to pick it up, they suddenly refused to honor the straight swap. Instead, they wanted to refund my original purchase and force me to buy the replacement at today's price, an unexpected $150 upcharge that was never mentioned to me beforehand. When I stated I wasn't going to pay an extra $150 for a replacement I was entitled to under warranty, the associate called me a thief. He told me I would be stealing from the store if I didn't fork over the extra money. It took a phone conversation with the manager, Will, just to get him to acknowledge that taking my refund and leaving wasn't "stealing." TL;DR If you want: - Poor quality products - A company that refuses to honor its warranties - To be called a thief by staff for refusing to pay hidden upcharges then go to Advance Auto Parts. Otherwise, save yourself the headache and drive 30 seconds down the road to AutoZone. They offer unlimited swaps at no additional cost on their alternators, and you can get a brand-new part for the same price Advance charges for a refurbished one.