Subway

Reseñas

• TH

  Tristan Hubler

  2 days ago
  1.0
  I don’t tend to write reviews normally but this experience absolutely required one to be posted. My wife wanted subway for dinner so she ordered herself a sub through the Subway app for pickup. I went to this location to pick it up and as soon as I walked in, I immediately started sweating because they had no AC running (I’m not exaggerating when I say this, it was probably 90-95 degrees inside) which was automatically a bad sign regarding the food itself especially if you were getting a cold sub like my wife was. There is no way the meat was being cooled properly. Second, it was just 1 young lady working behind the line and you could tell she was fairly new because she was having to use the cheat sheets in order to make the customers sandwiches in line. I expected to wait until she had completed their order before being helped. I waited patiently and she had asked if I had a pickup order, I said yes and she had stated she hadn’t started the order yet. I asked how long it will take and she said she wasn’t sure. I said I would come back in within 5 minutes and she said she still wasn’t sure if she’ll have it ready by then. (please keep in mind, I would understand if I had just placed the order, but my wife had placed the order 20 minutes prior to me even coming to the place). I had left the store and I was on a time crunch so I figured I would just cancel the order and go somewhere else. We could not cancel it in the app since it was a franchise based store and the store itself had to cancel the order and process the refund. I returned inside and had mentioned that I would like to just cancel the order and get a refund. She said that she wasn’t sure how to do that. I understood and asked her if I could have a managers phone number to get this handled even if it meant I got a refund on Monday instead of today and she said she was not allowed to provide a managers phone number to customers. There was no resolution at all. Again, she definitely seemed new and not fully trained which is understandable but that begs the question, why is management not training their employees on all aspects of the job before leaving them to run the store by themselves? Why doesn’t she have help considering the dinner rush was starting to come in and she was going to have to deal with it alone? I do not blame the young lady for the situation, I understand it can be stressful and not easy to do this work especially when you are not fully trained, but it is ridiculous that management and the location owners are not staffing or giving any reason for an employee to stay with them. Not enough pay, horrid scheduling, or not enough hours is probably the reason. If you can’t afford to staff the store with at least 2-3 people for situations like this, then you need to close your location because it is absolutely not sustainable. I am expecting someone to reach out to me via reply of this review to take care of my refund situation because I paid for a product I did not receive or would have received if I waited an extra 20 minutes which sounded like it would have been the case considering 4 additional customers were in line after I returned into the store and this all happened. Management and ownership, you absolutely need to do better for your employees and customers. No customer will want to return if you can’t even keep the basic necessity of AC running while it’s 80 degrees out and you have ovens running inside your building. While you have “cold” meat sitting out ready to be made. No employee would not want to stay if you are making them work a shift with zero help and barely any training.
• GH

  Graycen Han

  Sep 20, 2026
  1.0
  Today was the last straw, I come here often. Today 9/20 the store was closed during the time they would be open. Previous time at this location i've come in to an LONG line with ONE worker making the wait upwards for 25 min. I also make a point to always ask the employee to show me the date on the meat. (they're supposed to have the date labeled on the side of the container.) I've come in before on times where there was no date or the date was expired and the employee didn't even know. The store is often out of product or the product does not look well maintained. I would say the owners need to get their act together, but it seems like it's been like this for over a year. I try to give people the benefit of the doubt because I used to work in service, but this is clear that it's a true problem. This company should not be allowed to serve food. Also, as a sidenote, the prices are quite pricey
• MB

  Miles Barragan

  Aug 31, 2026
  1.0
  Went in the first time on my lunch break and spent the entire time in line I had to leave and didn’t get to eat, they seem to only have 1 person working there at a time. I went back my next shift and the doors were locked during hours they should’ve been open it was around 1-3 o clock I believe . Went back tonight and placed an online order this time since last time I went in I waited so long I couldn’t eat. I work down the street so I just headed over there on my lunch break asap and was scolded because I came in “too fast” and not in 15 minutes. I apologized and said it was okay I don’t expect it to be ready I can wait. I went to the bathroom and it was ready by the time I got back. I then got scolded again for being too fast. I apologized again and tried to explain the situation but she didn’t wanna listen to it. I’m not sure why it matters so much since they are supposed to have them ready asap anyway… I came asap since I only have 30 minutes on my lunch so I’m not going to spend half of it waiting for a sandwich that can be completed in 5 minutes. No one else was in there at the time. I will never come back to this location again. They also don’t have AC so it’s 100 degrees in there, which I don’t mind but just a heads up.
• FB

  Finn Brown

  Jul 20, 2026
  5.0
  A great experience compared to other subways. Annika was super helpful in helping me figure out the menu and I will definitely be back!
• MM

  Michael

  Jul 15, 2026
  1.0
  What even is this?? 12.99 for a sandwich and this is what I get? Unacceptable. Empty restaurant and still a terrible job..