The UPS Store

Reviews

• TS

  Todd Simms

  Jun 7, 2026
  1.0
  I’ve given this UPS Store multiple chances, but the customer service continues to disappoint. The staff consistently acts like helping customers is an inconvenience rather than their job. My most recent visit was the final straw. I brought in three boxes that I intentionally left unsealed in case anything additional was needed for shipping. Instead of offering a few small strips of tape or helping solve a simple issue, the employee refused and told me I’d need to tape them up and come back. This wasn’t about tape. It was about attitude and basic customer service. Turning away a paying customer over a few inches of tape says a lot about how this location chooses to operate. There are too many better options out there to keep accepting this level of service. Goodbye UPS Store. Hello FedEx.
• LM

  L. Mikel

  May 25, 2026
  5.0
  Denise has been helping me for yrs - I have restaurants= High expectations with customer service. She is an asset to the company! We love her. Schatzi & Lisa Fleck-Mikel
• AR

  Aaron Reitsema

  Jan 30, 2026
  3.0
  $13 for a 14"x14" box for a pre-paid Amazon return is crazy.
• SQ

  Sharon Q

  Dec 18, 2025
  5.0
  Scott was wonderful to work with today as I mailed some larger letters that needed metered postage. Thanks Scott, for the warmth and friendliness.
• KL

  Khiem Le

  Jan 20, 2024
  5.0
  Great service. Very quick. Hardly any lines.