TA
Trevor Arnold
Aug 1, 2026
Ordered online after a 10hr shift, got "greeted" buy a guy with glasses and asked if I was here for an online. I said yes, and he said ok. When I got home mine and my wife's order was not made even close to correctly. When we came back this same person was very rude. They said they were out of items and since I ordered at 815 it was too late to do anything about it. I didn't even get the Italian herbs and cheese bread I ordered, or bacon, or even Baja sauce. When asked about the items they were out of he said they werent actually out of them. We then mentioned we did not get our drink and he said I left it on the rack, which there definitely was not a cup there. This person should not work in customer service or food. They are very rude, and apparently dont know how to read a simple ticket. I work in food as well and trust me, its not that hard to get it right, and if you dont its not that hard to be nice and make it right with your customer. I will be in tomorrow to talk to the manager on duty about this experience and I hope I can point out exactly who it is. They were disrespectful and wouldn't even give their name.
MT
Mira Talmage
Jul 9, 2026
Been coming to this Safeway because the bread was always made soft just made an online order one thing I’m going to say is if you don’t like your job don’t work there. I don’t need to be huffed at and my food tossed on the table and rudely told to grab my own chips “you need to grab your own chips” with a snob tone… no need… find another job I’m officially going to go all the way across town to get my subway cuz you obviously don’t acknowledge what your job title is and huff at anyone getting food…. From what I’ve seen you had no one in the store and multiple sandwiches needing to be made over a line standing out the door staring you down… I’d take the online orders any day… really over your attitude dude it’s really unnecessary…. I ment it when I said if you don’t like your job find another one….. poor service 100%
Don't bring your personal problems into work and treat customers like they are a burden. Smile and welcome customers in always. Also treat your 3rd party drivers like customers because they are.
WATCH OUT FOR HAIR in your subs!
Got to my last few bites of my sub when I ended up feeling hair in my mouth. I took it out immediately & went to pull the hair out of my sandwich only to find it long, entwined & wrapped around my turkey. When I called to make them aware.. they told me to request a refund online.
My response was simple: I understand that, I'm not so much worried about my refund as I am making you aware of the situation as I about vomited my meal. He was short with his "yeah, okay, I'll look" response.
There was no apology & nothing said that reassures me they will take better precautions.
JS
Justin Smith
Apr 30, 2026
Clean restaurant, food looked fresh and tasted great. Employee was courteous and even asked another patron if he wanted to use coupons to save some money. 5 stars!