JI
Jason T. Ingram
Jul 12, 2026
One of the top two friendliest subways in the nation
LH
Leonda Hoskie
Jul 3, 2026
This Subway is me and boys' favorite place to stop IF the right people are working. We have gone in earlier in the day and the atmosphere is not it. My 14 yo has said before 4 this place is cringe. BUT! The staff in the evening is top notch! They are inviting and always tell you upfront what the situation is with their products. They are clean and presentable. They make good sandwiches and conversation. So this review is based solely on evening shift!
RN
Rebecca Nation
Jun 6, 2026
Bread was stale and chicken still frozen
We come up to work the ranch each year and stop at subway. In the past, there were no issues with the service. However, the last two years, subway in Durango has been out of stock of multiple items. Dont have various meet products, veggies and bread available. This year they also didnt have all the cup sizes. They refuse to compensate for this and demand you pay full price even though items are missing in what would make the sandwich you want. Missing ham, we'll through on bacon, but they still charge extra for it. Out of small cups, still charge you for a large though you wanted a small cup. Refills are free, so it makes no sense to charge for different sizes anyways. Employees dont seem to care that this is an issue when raised to them. Looks like we will go elsewhere from now on.
Ordered two sandwiches on DoorDash. It took an hour to even be made.What we got back was two footlongs, the wrong bread, only a little bit of meat, cheese, and a LOT of lettuce. The sandwiches were dry and less than satisfactory. We were trying to just eat after a long day and this completely ruined our entire night as we weren’t able to even eat. The quality of customer service is horrendous and unacceptable. Everytime I’ve gone in, a total of three times, my order is either wrong or the customer service is atrocious.if I would I would rate this place a 0.