MA
Miriam Adame
Jul 6, 2026
Disgusting sandwiches and disgusting attitudes. Every single time I give the benefit of the doubt to this place, I always get reminded why I stopped going to this location altogether. I'd give this place zero stars if I could.
AB
angela becerra
Jul 6, 2026
A new cashier great service quick Foods amazing as always and yeah, it was a great experience. Something in their changed. Not sure what it was but wow, what a difference in Customer Service.
Customer service has gone downhill, not sure what happened to the older woman who was much nicer. The new girls in there have some weird attitude problem.
Subway is pretty consistent across locations The service at this one stands out though not just the attention to detail, but the true warmth the two that were working had towards me. It's rare that, as a person and as a customer, that I feel appreciated. Actually made me visit more often than I normally would.
JN
Jeff Nazzaro
Apr 28, 2026
I understand that businesses may have policies about restroom access, and I’m not disputing their right to enforce them. What was disappointing at this Subway location was not the rule itself, but the way it was handled. Policies can be communicated with professionalism and basic human decency. Instead, the interaction felt cold, dismissive, and unnecessarily disrespectful.
Customer service is about more than making sandwiches. It is about treating people with dignity, especially in situations that may already be uncomfortable. A simple explanation delivered with empathy would have gone a long way. Instead, I left feeling less like a customer and more like an inconvenience.
There is a difference between enforcing a policy and abandoning compassion. Unfortunately, this experience reflected the latter. Businesses are remembered not for the rules they have, but for how they make people feel when those rules are applied. This location would benefit from remembering that humanity should never be optional.