This was one of the worst customer service experiences I have ever had. I stopped by the restaurant after school to get lunch, but an employee immediately refused to serve me, raised his voice at me, and told me to leave.
When I asked why, he claimed that I had not cleaned the table. The truth is that I removed all of my trash and belongings before leaving. It seemed like he expected me to do his job and completely wipe down the table myself. Because I didn’t, he decided to kick me out and refuse service without any valid reason.
What makes this even more disappointing is that the last time I visited, I left him a 20% tip. Despite that, he treated me with disrespect, spoke to me in an aggressive manner, and embarrassed me in front of other customers.
No customer deserves to be treated this way. I hope management takes this complaint seriously, reviews what happened, and holds this employee accountable so that other customers do not have to go through the same experience.