Wingstop

Reseñas

• MR

  Mona Ramos

  Jul 16, 2026
  1.0
  I accidentally placed a mobile order at your Denver, Colorado location because I previously lived there and the app still had that location selected. As soon as I realized my mistake, I immediately called the store to cancel the order so I could place a new order at the correct location. Unfortunately, when I spoke with the manager, Alexa, I was met with an unprofessional and dismissive attitude. She told me that I would not receive a full refund because it was “not her fault” that I placed the order at the wrong location. She also stated that I would only receive a partial refund and that it would not be processed until later in the week because they were busy and she was “not dropping everything” to handle my request. While I understand that the initial mistake was mine, I called immediately to cancel the order before I received it. I expected to be treated with courtesy and respect. Instead, I was made to feel like I was inconveniencing the staff, and the way I was spoken to was disappointing and unacceptable. I would appreciate it if you could review this situation, explain your policy regarding refunds for promptly canceled mobile orders, and determine whether a full refund is appropriate. I also hope this feedback is shared with the store so future customers are treated with professionalism and respect.
• DP

  Davoney Patterson

  Jul 14, 2026
  5.0
  Fried were freshhhhh, staff was so nice and it was clean 🙌🏽
• BB

  Bmiller

  Jul 12, 2026
  2.0
  I had the boneless wings in mild and original hot the hot ones were good but the mild ones were very dry and extremely salty to the point where I couldn't eat them the fries were cold and didn't taste very good either the quality of the wings is hot and miss there is no consistency in the food from day to day
• IR

  Ivanna Ruiz

  Jun 10, 2026
  5.0
  very good service
• JF

  Jose Flores

  Jun 5, 2026
  1.0
  Was about to order food and the white lady decided to make a face and say well i guess I’m open with a ugly attitude