The UPS Store

Reviews

• KP

  Kat Perry

  6 days ago
  5.0
  I made it at the exact time the store closed and the clerk let me in and processed my return anyways!
• BM

  Brittany Medina

  May 22, 2026
  1.0
  Went in to return some amazon packages a total of three but two of the items were shipped together in one package Mr. ASAD was busy playing his game as I walked in, which was fine. If it didn't seem to interfere with service I said, ready whenever you are.He thought I was still looking for my code. Okay, that's fine. No problem. Once I started to give him all my codes separately because in Amazon app, you have to find them separately. I told him that two of the items were in one package. He said, so are they separate? I said they didn't come separate. But they have to be scanned, separate. We went back-and-forth for a little bit. Because the wording was off, then, in the end, he wanted to say are they separate barcodes? Yes, they are.He was getting a little frustrated.I can tell I kept my cool and calmness with him. But, to be honest, if you want to clarification, I said two of the items came in one bag.So i'm looking for the other code. The whole thing was just weird.I don't know if that's his personality or not.But it went from 0 to a hundred real quick and i didn't have the energy to go back-and-forth with him. I just looked at his name, tag and writing this review. Weird interaction all around for such a simple transaction, I wanted to tell him if he was so confused.He could have used the correct communication and wording accurately i mean, I don't work there.I don't know how it's run.I don't know the steps. Its now 4 hours later and I havent gotten a notification from amazon wondering if he even put the orders in system accurately. Normally amazon is on it once they receive!!! Oddly at 8:05 there's emails
• DK

  Dave Keepper

  Apr 26, 2026
  1.0
  Ours say they are open from 10 to 5 on Sunday. Drive 20 minutes to drop off package to be mailed on Sunday at 2:15. Sign says on break back at 2:45 PM. Put your big boy pants on. If you’re open. Be open.
• WB

  William Bishop

  Apr 13, 2026
  5.0
  The customer service is good.
• WW

  Whatwhatwhat

  Mar 24, 2026
  1.0
  I’ve been here plenty of time and never had any issue. Today 03/24/2026 had the rudest experiences ever. One tall guy with glasses was on the phone with a customer arguing about shipping fee. I stood there for 5 minutes until someone else decided to come out and help. Easiest return, scan the QR and that was it. However, while the other guy argued and the one came to help doesn’t bother to greet or even a thank you or have a nice day. The only words I get coming out from his mouth is “here you go.” Just rude all around. I work in customer service all my life didn’t do anything wrong but stood there waiting to be help. No acknowledgement or a thank you. If you like to be discriminated or look down on just for the experience then you should try this store.