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sandra.s. “Sandra”
3 days ago
Been a customer here since they opened. Everyone is kind, courteous and professional. I've since moved but if I need something to ship UPS, I always go the extra mile to make sure I take it here to be shipped.
MC
matt carson
May 22, 2026
Most of the employees here are extremely nice and professional, but one employee — who I believe may be the manager (a thin Middle Eastern man with short hair) — was incredibly rude, condescending, and unprofessional.
I was in line shipping a package while a woman ahead of me was simply trying to get pricing information to ship an item. She was calm, polite, and professional the entire time, yet he was dismissive, unhelpful, and repeatedly made rude comments toward her. It genuinely felt like he did not want her business at all. I honestly couldn’t understand why he was treating her that way. Was it because she was female?
Eventually, she became frustrated, picked up her package, and said she would rather ship with someone else. Several people in line actually clapped after she walked away because of how poorly he handled the interaction.
This employee has no business working directly with customers and is hurting the UPS brand. After witnessing that interaction, I also decided to leave and ship my package with FedEx instead.
I notarized some documents with Daryan, who is incredibly patient and very nice!
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Semina Dagopoulou
Apr 20, 2026
I am very pleased with the customer service here and I will choose this location again. We required extended notary services for international purposes and the staff provided exactly what we requested with professionalism.
Best customer service and the least waiting time. Stay away from Green Valley Ranch UPS store which is the worst. I'll happily drive the extra distance.