UV
Unique Venero
Jul 7, 2026
I came in around 7:00 p.m. and had a BOGO 50% coupon in the app. However, after adding it to my account, it wasn't showing up on the cashier's end. I asked if she could manually apply it, but she said no. We spent about 30 minutes trying to figure out why it wasn't working while she mostly just watched us struggle.
Finally, we decided to use an "online use only" coupon and place the order through the app. By then, the app wouldn't let me order because it was too close to closing time, which was incredibly frustrating.
I had the paper coupons at home, so I found a scannable version online, but it still wouldn't work when the cashier scanned it. In the end, she said the most she could do was give us 10% off, which honestly felt like it was just to get us out of the store.
I worked at Subway for a year, so I know there were other ways she could have helped. I simply wanted to use the coupon I had. To make things worse, when we got home, neither of our sandwiches were properly toasted. I am not sure the oven was at the correct temperature since the store was preparing to close, but our sandwiches were soft. Very disappointed with this visit.