I came here around lunch time and Briana had help take my order and was very knowledgeable of the menu and helped recommend deals and combos I should try and flavors as well. She made sure I also was welcomed into the store as soon as I walked in and when she gave me my order I saw that she made sure that my order was correct. The service from her was outstanding and perfect. The only thing is that I have been here other times and been helped from other employees and the service and food is wayyyyy different and the complete opposite. I do not feel welcomed, I get an attitude vibe, I do not get upsell options, my order takes a lot longer than it should and I end up having wrong and or missing items. Overall it seems the whole store needs to learn from Briana and or acknowledge her because it seems like she is the only one at this store that cares about not only her job but her customers as well and that is how customer service should be.
ED
Eric Darnold
Dec 13, 2025
I bought 100 wings, spent $150+ on my order, 40 lemon pepper, 40 original hot and 20 bbq….they were all under cooked, no flavor, no seasoning at all!!!
My 1st time ordering at this location on Azusa and LAST….as I normally order from the LaPuente location and they always get it right!!
Guess which 1 is lemon pepper, you can’t right..guess which is original hot, still can’t right… BBQ were raw, so gross!!!
Very disappointing and waste of my money….wish I would have opened everything up before leaving… 0 stars!!
I've been here multiple times now and Briana has helped me almost every time and she always has a great attitude and makes sure to welcome me with a warm welcome every time i go in and always has wonderful customer service. She also makes sure my order is correct. Compared to the other employees, she to me is the best and I hope she gets recognized by management. 👍
RA
ruth josesther lontero andino
Dec 13, 2024
Diciembre 13th. Fui alrededor de las 6:30 pm. Y realmente no me gustó el tono creo que era algún supervisor con una muchacha que trabaja en la tienda le estaba dando algún punto de vista o observaciones pero por la apariencia de la chica vi que no estaba muy cómoda y uno de cliente nota eso creo que debe haber un poco más respeto tanto para los empleados como para los clienteslo vi muy poco profesional