AY
Alp Kaan YÜKSEL
Jul 28, 2026
Türkiye'de hiç subwaye gitmedim çünkü çoğunlukla bomboş oluyor ama burada yedim ilk defa ve çok lezzetliydi. İstediğin ekmeği seçebiliyorsun, 4 peynir seçeneği var, ekstra et ekleyrbiliyorsun ve üstüne domates, biber, soğan, avakado vb. ekleyebiliyorsun.
HO
Honey1 Organizayon
Jul 11, 2026
I honestly don’t understand how a sandwich shop can refuse to warm up a sandwich. It was a simple request, yet the staff showed no interest in helping and made the interaction feel very unfriendly.
Good customer service isn’t complicated it starts with being polite and willing to help when you can. Instead, I left feeling like my business didn’t matter at all.
There are plenty of places with friendlier staff and a much better attitude toward customers. I won’t be returning to this location, and I can’t recommend it based on my experience.
GT
Gokay Turan
Jul 11, 2026
One of the worst customer service experiences I’ve had. I politely asked if they could warm up my sandwich, and I was immediately told “No” without any explanation or willingness to help.
It’s unbelievable that a sandwich shop refuses to heat a sandwich. That’s a basic part of the service people expect. The staff was unfriendly, unprofessional, and acted like helping a customer was too much to ask.
If this is how they treat customers over such a simple request, I can’t imagine how they handle bigger issues. I won’t be returning, and I definitely wouldn’t recommend this location to anyone.
Very disappointing experience. I simply asked if they could heat up my sandwich, and the answer was just “No” with no explanation or any attempt to help. The staff came across as rude and dismissive.
It’s honestly ridiculous that a sandwich shop won’t even heat up a sandwich. That’s one of the most basic requests you can expect at a place that sells sandwiches. The customer service was terrible, and the overall attitude made me feel like they couldn’t care less about their customers.
There are plenty of places that actually appreciate their customers and provide basic service. I definitely won’t be coming back, and I wouldn’t recommend this location to anyone.
PE
Philipp Eid
Jun 21, 2026
I visited this location today and had a very frustrating experience.
First, the employee told me that the product I wanted was not available. However, it was still available to order through Uber Eats, which made no sense.
I then ordered a regular Philly Cheesesteak sandwich. After taking my order, she repeatedly asked me what bread and what vegetables I wanted. I told her three times that I wanted it exactly as listed on the menu. At that point, I honestly wondered whether she had even read the menu herself.
Despite this, she added every vegetable to my sandwich. I had to tell her again that I simply wanted a regular Philly Cheesesteak as advertised. Why is it so difficult to understand such a basic order?
Then I ordered one Raspberry Cheesecake Cookie and one bag of Jalapeño Chips. She asked me again how many I wanted, and I clearly said “one” of each. When I got home, the chips were missing from my order.
To make matters worse, the employee seemed annoyed when I pointed out that I did not want all those vegetables on my sandwich. Instead of correcting the mistake professionally, she appeared irritated and unfriendly.
Overall, this was a very disappointing experience. The customer service was poor, the order was handled incorrectly multiple times, and items were missing. The staff could definitely benefit from better communication and customer service training.