Very stingy with sandwich ingredients
MF
Matthew Fennessy
Mar 22, 2020
Just want to let any customers know in advance that this place may close earlier then what is posted on their app and the front door.
I went to go pick up my order that I placed on the Subway app. My order said it would be ready by 6:35p. I arrived at 6:40 and the lights were off and the door was locked. They closed early. The app said this location closes at 7:00pm. However the front door says they are open until 10:00 on Saturdays, which was what day it was. There was not even a notice on the front door or window stating why they were not open. As of now I’m waiting for a refund. Next time there needs to be better communication between the location itself and the app in the event of an unexpected early closure like this. I live up the street from this location and drive by it all the time. I live nearby and there have been a few times I’ve been stopped at the red light and while there is still daylight out the place looks like it’s already closed since the lights are turned off.
MK
Manpreeet Kaur
Jan 4, 2020
First and last time here. Walked into a customer getting their salad remade. I had coupon for sandwich employee was playing games with me that the coupon is for only the new ultimate sandwiches but coupon clearly said exulding I had to explain that words detention then she called her manger. They Spoke in Spanish so I wouldn’t understand. Ended up getting the sandhwich for 5.99 rather for the price the coupon stated and when I reached out for the receipt she took it and hid it behind keyboard and said have a good night. Not pleased with the service!
So... I just finished a month long streak of eating here almost every night. I lazily fell into a pattern where I could get a 6-inch tuna or turkey toasted for 4.99. Initially the sandwiches were laughably inadequate with hardly any toppings. (a couple of strings of onion or bell pepper, etc.) With a little repeat customer cache, a respectful demeanor, gentle coaxing, and an occasional tip, I was able to get to where they'd make a sandwich that looked like more than just a minimalistic corporate ripoff. Until today. A young female I'd not ordered from before languidly put together my sandwich. Then she tacked on .50 more than every other time I've ordered in the last month. She said the extra charge was for the 13 second toasting job. Told her I never saw that charge before. She said I could take it up with the manager who wasn't in at the time. I don't think so. I won't be back. I'm sure she and her coworker will enjoy the sandwich she'd made me.
Subway used to be a place where the sandwich makers would want you to be happy with your order. The chain has run into hard times. So, they've gotten super cheap. Customers pick up on that and feel insulted. My guess is the chain is on a downward spiral and won't be around much longer.