The UPS Store

Reviews

• JC

  Jan cortez

  6 days ago
  5.0
  The employees were friendly, efficient, and made the process incredibly simple. I didn’t have to wait long, and they took care of everything right away. It’s always nice to receive great customer service, and this location definitely delivered.
• MB

  Mark Barajas

  Feb 18, 2026
  1.0
  If I could leave a 0 star I would. I don’t care about how slow or fast service is but don’t give an attitude when people show respect in the first place.
• A

  ⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻⸻

  Apr 11, 2025
  2.0
  Don’t bother making an appointment for a photo. I did it at least 3 days before and when I got there, I was told that they didn’t charge the camera and suggested I go to the UPS in Sonoma blvd, which is at least more than a 10-minute drive. Thanks for not calling me to let me know that you didn’t want to take any photos and wasting my gas. I’m giving 5 stars to the nice Asian lady though, but this other experience was just not nice.
• BB

  Brianna Bradford

  Nov 9, 2020
  1.0
  They lost my package
• MM

  Muriel McCoy

  Jul 11, 2019
  5.0
  I am surprised at several of the negative reviews. I have done a lot of business at this UPS store, from shipping, to drop offs, as well as having extensive and lengthy legal documents notarized. I have never had a problem with any of the personnel at this store. This is my go-to UPS store. I appreciate the convenience and the excellent customer service I have gotten.