CK
Christina CK Kerley
5 days ago
I cannot say enough good things about the service, politeness, and efficiency of this FedEx location. I also want to compliment J Jonathan, as he went over and above with a complicated shipping order for me.
Terrible.
I usually have positive experiences here, just picking up the occasional package for my business. Interactions are usually quite positive. However, this morning, I had an interaction with an employee who was quite obstructive. I didn't have my tracking number and kindly asked if we could look it up by either the sender or recipient. The answer was immediately "no, we can't do that." After asking again, and giving her my name, she immediately hopped on the computer and stated, "I can't find it." After I saw the package on the shelf with my name on it, I said, "let's double check the spelling" and spelled my name and she found it. Then she proceeded to ask for address verification of my office, which was fine. But the obstructive tone in which she asked was inappropriate. I understand that she was following procedures, but in terms of a customer service aspect, I found this to be a negative experience to start the day. Why use obstructive tones/language, when it doesn't cost anything to be positive and encouraging?
SI
Shelly L Issac
Jun 16, 2026
Stopped by FedEx to ship a package and had a great experience. The staff was friendly, helpful, and got me taken care of quickly. The process was easy, and they answered my questions without making me feel rushed. I was in and out in no time. Great customer service and a smooth experience overall.
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Ronald Ramirez
May 5, 2026
The price is a little high there. The service was good. It was busy there.. Do not wait too long to get service. Their place was clean. The parking was okay. They need more parking place there. The neighborhood is good. The parking lot is clean.💳