PZ
Parwana Ziaulhaq
Jul 19, 2026
I had a very disappointing experience at this FedEx location. I waited at the printer area for at least five minutes trying to get assistance. I called for help, tried to get an employee’s attention, and even waved, but I was completely ignored.
When I finally got the employee’s attention and tried to ask for help, she simply said, “Go stand over there. I’m coming,” in a rude and dismissive tone. There was no apology, no acknowledgment that I had been waiting, and no effort to provide good customer service.
I understand that employees can be busy, but customers should at least be acknowledged and treated with respect. A simple “I’ll be with you in a moment” would have made all the difference. I hope this location improves its customer service because no customer should feel ignored.