RC
Richard Choate
May 22, 2026
Terribly Unacceptable Service. Has Ants too
My family & I had a busy evening, so we ordered 2 hours in advance for pickup at 5 PM.
I arrive 15 minutes early to be safe, confirm the name on the order, then respectfully found a table to wait.
I notice a new customer pick up an order, but think no big deal because they called other customer’s names when their order was ready, surely they’ll call mine too
But then another customer picks up an order, so I walk towards the counter, waiting respectfully for the family currently ordering to finish.
Funny enough, a 3rd, less considerate customer walks in to interrupt the family in & gets their order too.
When the family finishes, it’s 5:15 PM, half an hour later & 15 minutes past the ready time, my food had been sitting there for who knows how long.
The food was cold by the time we sat down to eat.
Also noticed ants both on the dining table and the surrounding walls.
The food was fine apart from being cold, but the service was terrible & could definitely use improvements.