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Naythan Dekowski
Aug 6, 2024
I recently had the misfortune of visiting the FedEx print shop, and I must say, it was one of the worst customer service experiences I've ever encountered. From the moment I walked in, it was clear that the employees couldn't care less about helping customers. They were far too busy chatting amongst themselves to notice or assist anyone needing help.
When I finally managed to get someone's attention, I was met with a dismissive attitude and unhelpful responses. It was as if I was inconveniencing them by asking for assistance with a basic print job. The lack of professionalism and basic courtesy was astounding.
To make matters worse, the employees seemed to lack any sense of urgency or efficiency. Instead of focusing on their work, they continued their personal conversations, making the wait time unnecessarily long. It was evident that customer satisfaction was the least of their concerns.
I left the FedEx print shop feeling incredibly frustrated and disappointed. The unhelpful staff and their general lack of caring made it clear that customer service is not a priority at this location. I would strongly advise anyone considering using their services to look elsewhere. Save yourself the headache and find a print shop that actually values its customers.
DC
David Colón
Jun 10, 2024
Amazing staff everyone is knowledgeable and helpful
I ordered 5 canvas prints online. But the way I cropped the images meant I would lose part of the image to wrapping around the sides of the canvases. I did not have the ability to re-crop the original images, but I was able to email the originals to Karla Trinh at FedEx. She took them and re-cropped them so that the complete image that I'd originally sent was on the front of the canvas and the remainder of the image wrapped around the sides.
It would have been a lot easier for Karla to blur the image around the sides, but because the sides of these canvases will be in full view, I really wanted the original image to continue wrapping around the sides. I know this was a lot of work for Karla, but I'm grateful for her time because it really made a difference in our living room. Thank you!
PU
paul uvanitte
Mar 6, 2020
Asian lady working at the store made my visit productive and expedient.
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Laurie S Hurley
Sep 17, 2019
Called to find out if they had a notary and no one answered the phone. Called twice! Very frustrating!!