Poor service from Suzanne . As a new customer who needed a moment to figure out the menu, I was met with immediate impatience, bad attitude, and clear unwelcomeness. No customer—especially a first-timer or someone facing language barriers—should be treated with hostility while others get preferential treatment. Subway management needs to look into this location's service standards.
EC
EL CHUMILLO
Sep 21, 2026
I rarely visit Subway, but my experience was extremely disappointing due to an employee named Suzanne. As a new customer who wasn't fully familiar with the ordering process or bread options, I expected basic patience. Instead, Suzanne gave me an attitude right away, made rude facial expressions, and acted like she didn't want to serve me at all. To make matters worse, I watched her demeanor immediately change to warm and friendly when serving the next customers in line, who matched her age and race. Everyone deserves equal, respectful service regardless of their background or how familiar they are with the menu. Management needs to address this unprofessional behavior.
CT
Cindy Torres
Apr 18, 2023
As soon as I walked into the store, the two ladies went inside ( I did made I eye contact with both). No one greeted me. I stood there for 5 minutes. I asked if they were closed? No one came out until I walked away. Bad customer service!!! If it’s dead ☠️ then now you know why.
Amazing place