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Catherine Hailey
2 days ago
I was a customer of progressive for over 5+ years, and I was never satisfied with the quote I was paying. Then I received a call from Allstate with a quote for full coverage and renter's insurance for what I was paying at progressive and I'm so happy that I took the time to listen to a different quote from Allstate and I'm locked in for the time being. Ms. Laddy Marin's quality of professionalism is completely AWESOME 💯. She was very helpful with discounts and was very consistent and courteous to me, I wish that all agents were as professional as Laddy.
Thanks Allstate for Ms. Laddy Marin
She's totally AWESOME 💯🌹❤️🙏
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Veronica Chardon
2 days ago
Amazing Customer service. The best experience I’ve ever had with any Insurance company. Thank you, Laddy
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Bernadette Nuuvali
Aug 4, 2026
I spoke with two different representatives previously and spent numerous hours trying to get my insurance issue resolved. Luckily, I was connected with Rhianne P. today, and she fixed everything in a matter of minutes.
She walked me through the entire process, was incredibly knowledgeable, patient, and genuinely one of the sweetest customer service representatives I’ve ever spoken with. I only wish every agent could be like her.
She is the perfect example of first-call resolution. Having agents like Rhianne makes all the difference. Thank you for providing such outstanding customer service!
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felila vailea
Jul 22, 2026
Amazing customer service from Rhianne. I signed up immediately. She took her time to explain any and everything to me and I truly appreciate that. Everything was so easy and fast I was officially insured while still on the phone with Rhianne.
I can honestly say this because I have tried multiple insurance companies for my cars and home and this was the best first interaction I ever had.
If you are reading this Rhianne( I hope you are) Truly Thank you for the amazing customer service today. Nowadays it is hard to get someone with amazing customer service skills so thank you.
10stars if I could on here☺️
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Tiffany Ngo
Jul 20, 2026
I had a great experience working with Jacky for my auto insurance. He was incredibly knowledgeable, patient, and took the time to explain all of my coverage options without ever making me feel pressured.
What impressed me the most was his outstanding customer service. Jacky was always quick to respond, answered all of my questions thoroughly, and made the entire process smooth and stress-free. He genuinely cares about his clients and goes above and beyond to make sure they receive the best coverage at a competitive price.
If you're looking for someone who is professional, trustworthy, and truly puts customers first, I highly recommend Jacky for all of your insurance needs. Thank you for the excellent service!