JL
Jennifer Lee
Aug 3, 2026
I received such incredible service today from Edgar. Not only was he patient with my printing dilemma he was also very kind. We ended up figuring everything out and I left very satisfied. I give 5 stars all the way and I highly recommend this location!
SP
Stephany Pineda
Jul 30, 2026
Poor customer service. There was no line organization. Went to a different location because they were going to allow someone that got there after me be serviced first. Very disorganized.
GC
Guillaume cds
Jul 1, 2026
⭐️⭐️⭐️⭐️⭐️ I had the delightful experience today of being helped by Lucas, and I wanted to recognize his outstanding customer service. He was incredibly patient, kind, professional, and genuinely helpful throughout my visit. He took the time to answer my questions, never made me feel rushed, and turned what could have been a stressful errand into a very pleasant experience. Employees like Lucas are a great reflection of FedEx, and I truly appreciate the excellent service he provided.
Unfortunately, my experience with another employee, whom I believe was the manager on duty, was the complete opposite. I didn’t catch his name, but he was working on Friday, July 1, around 5:30 p.m. He was loud, unfriendly, and unnecessarily rude. While I was there, I also witnessed him speaking very disrespectfully to another customer who did not speak English fluently. It was uncomfortable to watch and created an unwelcoming atmosphere in the store.
Lucas deserves recognition for his exceptional customer service. The manager on duty, however, undermines the customer experience and reflects poorly on the entire FedEx brand. I sincerely hope management identifies who was working at that time and addresses this behavior, because customers deserve to be treated with respect.
Don’t let them touch your items. This place is trash. After they took my item and demanded that they wrap it themselves and spent 8 minutes wrapping it in plastic I was told now the price is 500% higher than listed due to fees.
I would have rather bought the supplies and wrapped it myself obviously. Cheap scam. I wouldn’t come here for anything.
Receipt shown is for 1 cardboard box and about 6ft of bubble wrap. Price listed on the wall is $6.
I want to give this location 4 starts because I have had such lovely and helpful service the past few times I was there. So overall I like this store, but today, a man, I think his name is Astair, he was wearing a mask, middle-aged, white. He was brief, short, rude. Seemingly overwhelmed when there seemed to be more
Employees than customers. I get that all have bad days and maybe he was having one, but his atrocious customer made me leave today to take my service elsewhere and I'm not sure I'll be coming back here.