KR
Kitty Rivera
Jun 16, 2026
Este cajero me hablo prepotente y pedante al recoger mi orden cuando le confirme que era yo le mostre mi telefono me arrebato de las manos mi bolsa y mi soda y le dijo q te pasa? Y me dijo q no me daria mi orden porque no sabia si era mia. Le mostre nuevamente mi telefono y le dije q era yo y no me quiso dar mi orden y me dijo que porque puede y quiere no me la daria , pregunte por el gerente y me dijo que el era el gerente. Luego otra empleada me dijo que el no era el gerente. Y me dijo que el siempre es prepotente con las mujeres. Fue injustificada se reaccion y mas cuando le enseñe mi telefono nisiquiera lo vio. Quiero reportarlo pero al tratar de obtener su nombre dijo que no. Pesimo winstop teniendo empleados prepotentes y despotas en atencion al cliente
This cashier spoke to me in a rude, arrogant, and condescending manner when I arrived to pick up my order. After confirming that I was the customer, I showed him my phone with the order information. He then snatched my bag and drink from my hands.
I asked him, “What is your problem?” and he responded that he would not give me my order because he did not know whether it belonged to me. I showed him my phone again and explained that I was the customer picking up the order, but he still refused to give it to me. He told me that he would not give me the order simply because he could and because he did not want to.
I asked to speak with the manager, and he claimed that he was the manager. However, another employee later informed me that he was not the manager and mentioned that he is often rude and disrespectful toward female customers.
His behavior was completely unjustified, especially since I showed him my phone multiple times. He did not even bother to look at it. I wanted to report him, but when I tried to obtain his name, he refused to provide it.
This was an extremely disappointing experience. It reflects very poorly on Wingstop to have employees who are rude, disrespectful, and unprofessional when dealing with customers.