JC
Jacqueline Ceballos
5 days ago
Had a great experience thanks to Miss Day Day. Welcoming as soon as i walked in smile the whole time and made sure every customer had a great experience. Will be back thanks to her. Had to leave a review to show my positive experience thanks to her
Horrible experience today 9:00PM. Owner of this franchise do better! Have your employees put up signs alerting customers not to wait in line if they will not be assisted at all. You have these new self service computers/machines however it does not specify if it's optional. Supervisor(wearing green shirt) and employee told me they could not take my orders and were very rude. Refused to give me their names. Soda machines were not working, and you were out of many items, it's very difficult to find the option to toast a sandwich. Please train your employees to alert customers they must order on the monitor. Per your employees this is an order from higher up.
JM
Jose Medrano
Aug 4, 2026
3 de agosto 2026 la señora Que me atendio atiende muy mal y lo Que me preparo lo iso con Los pies muy mal echo gente asi no debe de trabajar en ese lugar fue Ala hora 6.00 pm ahora con la pantalla del menu ya escusa para preparar el sanwish ya no quieren ponerle mas ingredientes solo quieren ponerle lo Que pones al acer la orden en la pantalla una señora Que queria ordenar se fue por la pesima actitud de la trabajadora
AP
Angeles Palafox
Jul 31, 2026
Now that you have to order on the kiosk, the employees are not allowed to take your order, but the way Jesus the employee, who was there and another girl that I couldn't read her name from her badge were rude to me and another customer behind me. I usually let the first one go, I am a loyal customer and my money helps pay for their job. I hope their supervisor teach these two to be more kind and considerate with clients who barely are learning to use the new technology. I was there yesterday July 30th, around 5pm. Thanks, I hope you take care of this matter. I will go back again and give this restaurant another chance.
DS
Delbert Sosa
Jul 18, 2026
Reading many of the recent reviews, I find myself in agreement that the kiosks ruined the whole experience of Subway. Subway’s experience used to be the personalized service of the “Sandwich Artists” preparing your sandwich in front of you. Now with the kiosks, your sandwich is not personalized, since some specific instructions can only be communicated verbally person to person, not through a machine.
My main complaint, and the reason for the low score is that we were the only ones in the store!!! I found it very unnecessary to use the kiosk. And the unwillingness, mainly from the shift supervisor who was not wearing a name tag, of allowing us to order the normal way, just ruined my experience at this store.
Also the AC inside was not working and the temperature was 90 inside!!! We had to take it to go and eat at a nearby park. And once we opened our sandwiches… as expected… they were not prepared the way we wanted them.
Very bad experience at this location. And my biggest regret was, not noticing there was another subway a few blocks down the street… should have tried that one instead.