Subway

Reseñas

• JE

  Jose Estrada

  6 days ago
  1.0
  I’m writing this review to complain about an extremely disappointing experience at one of your locations yesterday the 41st ave location .My girlfriend and I placed two separate orders. I ordered two footlong sandwiches, and although the order was technically correct, both sandwiches had barely any meat on them.My girlfriend ordered three footlong sandwiches. Two of them were made incorrectly. One was supposed to have no lettuce and no mustard and another was supposed to have no mustard . Both sandwiches had lettuce and mustard on them.We returned to the restaurant to have the mistakes corrected. As soon as my girlfriend and I walked in, the employee rolled her eyes at us. When I explained what had happened and showed her the receipt, instead of simply correcting the order, she argued with us for approximately five minutes and insisted that the sandwiches were made correctly.She eventually agreed to remake one of the sandwiches, but even the replacement was still incorrect. At that point, I told her that I would simply pay for another sandwich myself and asked her to remake it correctly. She did so, but continued to have a very rude and disrespectful attitude throughout the entire interaction.What made the situation even worse was that she then threw away the two sandwiches I had already paid for. In total, I paid for 6 foot longs but only received 5.I understand that mistakes happen, but the way this situation was handled was unacceptable. We were treated as though we were the problem for bringing an incorrect order to the employee’s attention. The employee was argumentative, dismissive, and extremely rude, and she did not seem to understand or care about what was wrong with the sandwiches.This was by far the worst experience I have ever had at a Subway. I am asking that this complaint be taken seriously and that the situation be reviewed with the management of this location. I would also appreciate reimbursement for the sandwich I paid for but did not receive, as well as an explanation of how this situation will be addressed.
• PM

  Patricia Manzo

  Jul 26, 2026
  1.0
  Absolutely the worst! The woman working today wearing glasses speaking in spanish about my husband "taking his sweet time." Was uncalled for. This woman rushed us to decide on condiments with no one in line after us. Asking and what else and what else, instead of offering options, Just a mean mean mad lady or she may have Been having a bad day, she was so rude I asked her ..,"Are you having a bad day?" She ignored me she intimidated her younger coworker for answering my question so he didn't respond.. Yelling at him in back saying what did I tell you yesterday?!!.. just an angry angry mean woman, pretending to be busy, "cleaning" the place was filthy.cup tops on the floor, wrappers and lettuce under our table just awful. We came from Salinas and when we decided dine in she was so mad. Whomever owns this franchise needs to.give this woman a coaching on customer service or a day off, because she hates her job.
• JL

  Jacky L

  Jun 7, 2026
  1.0
  This was my first time coming to this place and it’s going to be the last. Very unsatisfied with my order I was ordering my sandwiches but I noticed that mostly what I asked for it wasn’t even fresh. Bread is a day old the veggies were slimy like a gooey texture, cucumbers were very bitter like the veggies weren’t even fresh at all. I asked my sandwich to be warm, it was still cold. When I took 3 bites it wasn’t good enough so I threw my sandwiches away. Couples hours later my stomach started to hurt and I began to feel nauseous, and threw up. Didn’t feel well until day four and on top of that the employee was very rude not welcoming, very hostile environment. She looked like an old lady with very short hair and wearing glasses she was the most greedy person I’ve meet. She made me so uncomfortable. Management needs to get there CRAP together this is unbelievable.
• JD

  Jason Duff

  May 24, 2026
  1.0
  The staff there is awful! The girl is on her headphones, talking on the phone all day! She doesn’t toast the bread Just get it, barely warm enough to become soggy, She misses ingredients, She actually put ingredients on one sandwich that was meant for the other and then flip-flop them and then rolled her eyes at me when we spoke up. I don’t understand how management or nobody has done anything. The only thing I can think is it must be family. I’m gonna start a claim with corporate because it would be nice to have a subway in this nice town for once. Panda express next-door is way busier and has 100 times better service. And if you’re reading this little Miss get a different job if you hate yours so much.
• TF

  Tim Farley

  May 19, 2026
  1.0
  Generally I've had good luck and good service at the Subway on 41st but the last several times when I order a tuna sandwich it's about 9/10 mayonnaise with 1/10 tuna. It feels like you're paying $13 for a bowl of mayonnaise. I understand food products are Getting more expensive but seriously Tuna? Cheap as heck at safeway.