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Katie Straub
May 29, 2026
Jibran was so helpful with my printing order. He was so accommodating and made a same-day order happen flawlessly! Extremely grateful and will definitely come back here again
Five star service - thank you Nukeisha
Nukeisha took charge and did a great job organizing, packaging, and sending my return on its way - and it was a pleasure to work with her.
Additionally, the store was clean, well-lit, organized, and I was greeted within 5 seconds of reaching the counter.
As others have noted, ever since this place became poorly managed by 'Maria' it has gone downhill all the way to being an unbearable location. The employees all seem abused. In the past I have seen these same employees happy and treating customers well and now as this horrendous wanna be manager micromanages each of them and is just terrible and untrusting to customers too, this location is like visiting a mental hospital. RUN and drive to Terra Linda Northgate or even Grand Ave in San Rafael to have a better ten minutes in your day. This place is a real downer. (There are 2 Marias who work here, one Vietnamese and one Hispanic. My complaint is about Vietnamese Maria only. The other Maria is a delight).
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Alice Stolte
May 17, 2025
Had a great experience with FedEx thanks to Maria, who was an absolute rockstar! Despite a tight turnaround, she went above and beyond to expedite my order and kept me informed every step of the way. She was professional, proactive, and a total pleasure to work with. Huge thanks for making it all happen so smoothly!
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John Nguyen
Jun 28, 2024
The working attitude is very insolent and cruel. There have been many times when Fedelx delivery people stopped in the middle of the road so that no cars could pass through. When asked to please park to the side, the Fedelx delivery people did not. cooperate and act defiantly and belittle the commenter,