RG
Ryan Groshans
6 days ago
Tried ordering through the app several times. I thought I might’ve been getting a good deal by using the coupon for a cheap foot-long sandwich and I could put double protein on it. I selected double protein. It charged me for double protein and yet every single time they failed to put it on there. Don’t know what much else to tell you other than they clearly don’t care about the customer or what the customer even wants.
MH
Maribel. Haro Haro
Sep 10, 2026
We got there at 9:30pm and the girl that was working there said that they were already closed, information online said they close at 10pm and on the store said they close at 10pm too
I went in for $6.99 spicy Italian footlong had ordered online. Staff told me to go sit down not what I expected when I first walk in. The sandwich was missing most of the vegetables I ordered and the portion of vegetables that were on the sandwich were so small one olive, no tomatoes one cucumber. The sandwich was so small I will not be returning to that location.
DS
Deana Sanchez
Sep 2, 2026
My husband placed an order with the Subway app.
First, Coupon codes did not work...any of them!! He had 6 different codes - all a bust.
Second, I entered the store to pick up order. I greeted employee and said I was picking up an order. Her only response was, "On the shelf." Her response felt unwelcoming. This contributed to low atmosphere. Abruptness and negativity = poor Customer Service. Businesses are built on Customer Service. Very disappointed. It doesn't take much to say, "Hello" or " Welcome".
Treat others how you would like to be treated - The Golden Rule. I doubt she would feel she received friendly service if an employee said, "It's on the shelf" to her.
The food was not great either. For close to $30, next time, we're making sandwiches at home.
KF
Korben Feldstein
Aug 29, 2026
No bathroom, no water cups, rude staff. This could honestly be the worst subway in Sandiego