I ordered food for my girlfriend and they wouldn't let her have it even though it was under her name...They asked for a photo of my id and card for a $20 order...
TA
TheOneAndOnly Aideen
Apr 8, 2026
5.0
My goat. Our broke ahhs were splitting a 5pc tender combo and we found out later that we got 6 tenders. Wingstop my goat. Guy also gave us 2 forks and a knife so we could split easily even tho we didn’t ask. Upstanding citizen at work 10/10. Will come back soon.
CM
Christina Mendoza
Mar 10, 2026
5.0
Really Good Wings
AA
Alexandria
Jan 31, 2026
1.0
Denied prepaid food & asked to violate privacy/security protocols
I ordered food through the official Wingstop app and verified the purchase by showing the digital receipt on my phone. Despite this, the staff refused to hand over the order unless I provided a photo of my husband's ID and his physical credit card.
Requiring customers to photograph and transmit sensitive financial documents just to pick up a prepaid order is a massive privacy risk and likely violates PCI (Payment Card Industry) compliance standards regarding the handling of cardholder data. I had the receipt and the order number. Holding the food hostage for personal data is unacceptable business practice. Corporate needs to retrain this staff immediately.
MC
Michelle C
Dec 26, 2025
1.0
Ordered take out. Used Capital One virtual card number (C1 safety feature) to purchase and was accused of credit card fraud by staff because there isnt a physical card. Still accused of credit card fraud despite showing drivers license and credit cards with same name. If anything it is them pushing for a copy of YOUR information.
This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: