I frequent this location in the evening always courteous professional and a good subway all around.
LW
LaQuenza Willard
Jul 13, 2026
I went in for a turkey and salami sandwich and was told that she couldn’t make ot because it wasn’t on the menu so she had no way to charge me for it. Mind you I go here every couple months when I come down to get my hair done right down the street. I always stop at this same location to get the same order.
So I asked her was there anyone else here besides her that could help us. She stated, No. So I told her to just charge me for whatever sandwich full price and she said she couldn’t do that either. I asked the young lady her name and she starred at me for a minute. Then started crying and ran to the back. I was caught off guard. I asked her what was wrong and she said, I’m calling the police. I’m calling the police now ! I was literally stuck. I asked through the wall because she was on the other side, what did I do but ask for a sandwich to be prepared a certain way and then for your name. She stated again, I’m calling the police.
I said, and call your store manager as well because I would like to speak with her. Then I could hear what appeared to be the manager on the phone. I requested to speak with her, and the store manager refused and cosigned for her employee to call the police.
I waited while watching customers come in and be turnt away stating the police are on their way. I waited until something told me to call the station. The San Leandro police told me there has been no crime committed and they’re NOT coming on behalf of a sandwich and we shared a laugh.
I left and now I’m pursuing to find out who owes this Subway at 14972 E. 14th St. This was definitely racially profiling because of my ethnicity and I don’t appreciate being threatened in any manner yet alone in these times all that’s going on with racial motivated murders.
LC
lalita capers
May 4, 2026
This particular Subway l won't visit again. Every time I have went the workers were unfriendly and not very efficient with their prep when you always have a line out the door.
Just went here today. Young lady behind the counter is super nice and gave me a discounted meatball sandwich because they only had three left at the end of the day. Fantastic customer service 👍🏻
KB
Karan Bhansali
Jan 6, 2024
It's a normal Subway store - the sandwich artist (yes, that's what they're called) was very friendly & filled my sandwich sufficiently. He also told me about a deal on the app that helped me get a free cookie.